Shipping & Orders

When Will My Order Be Shipped, How Will It Be Sent, and Who Will Handle It?

We offer the following shipping methods for orders within the United States, depending on product availability:
 

  1. US Stock, No Waits  (via Brand Partnership)
    Products marked with "US Stock, No Waits" are available in our U.S. warehouse and represent items from our partnered brands. Once an order is placed, the warehouse prepares the item and ships it promptly, typically within 2 business days. We use trusted carriers like USPS, UPS, and FedEx to ensure delivery across the U.S. within 2–7 days after shipping.

    If your order includes combined items with different shipping conditions, it may take up to 10 additional days for processing and delivery, as we ensure all items are shipped together or separately in the most efficient manner.

    • Economy Shipping (US Stock): Delivery within 3–8 business days.
    • Expedite Shipping (US Stock): Delivery within 2–3 business days.


  2. Fresh from Korea 
    Products labeled as "Fresh from Korea" are sourced directly from trusted Korean retailers. After we place the order, the product is shipped to our hub in Incheon, Korea, which typically takes 2–3 days. From there, it’s sent to the U.S., a journey that usually takes 5–8 days, and then delivered to you using USPS. In total, delivery takes approximately 9–15 business days, though times may vary slightly depending on transit routes and the retailer’s processing speed.

  3. Direct from Brand.  (via Brand Partnership from Korea)
    These products are shipped directly by our partnered brands in Korea. Once an order is placed, the brand prepares the item (usually within 2–3 days) and sends it to the Incheon hub. From there, it travels to the U.S., typically taking another 5–8 days, and is delivered using USPS. The total estimated delivery time is 9–15 business days, though this may vary depending on the brand’s schedule or circumstances.

    This shipping method is often used for beauty, fashion, and living products, especially for items that are relatively heavier.

  4. Fulfilled by Vendor
    The only case where we do not handle the shipping directly is when an order is fulfilled by a vendor, not by us. These products are shipped directly by vendors or retailers based in Korea. Once an order is placed, the vendor or retailer prepares the item (usually within 2–3 days) and sends it to the Incheon hub. From there, it travels to the U.S., typically taking another 3–8 days, and is delivered using USPS. The total estimated delivery time is 10–17 business days, though this may vary depending on the vendor’s or retailer’s schedule or circumstances.

    Sometimes, the delivery may be handled by the vendor’s specific carrier.


No matter the method, we aim to provide reliable and efficient shipping services, with USPS ensuring your K-beauty treasures make it to your doorstep safely!

 

What happens if I order items from both "US Stock" and "Fresh from Korea"?


As explained earlier, we consolidate your order into one shipment to reduce shipping costs—for both you and us. This means your order will take an additional 5 to 10 business days to prepare for combined shipping. While this adds a small amount of time, it ensures a more cost-effective shipping process, making it a win-win for everyone.

However, depending on the items in your order, some products may be shipped separately on different dates. This is because certain items may require individual handling or preparation due to their nature. Rest assured, we strive to provide the most efficient and flexible shipping options without compromising the quality of service! 

 

Shipping Rates

U.S. Shipping Information

Enjoy free standard shipping (via USPS) on all orders over $70, covering all U.S. states, including Alaska, Hawaii, APO/FPO/DPO addresses, and U.S. territories like Puerto Rico, Guam, and the Virgin Islands. For orders under $70, a flat-rate shipping fee of $9 applies.  *Free shipping applies to the order total after discounts or promotions, excluding taxes and gift cards.

Looking for faster delivery?
We also offer expedited shipping through UPS at checkout. The shipping cost depends on the package weight and destination. Orders placed before 11 AM Pacific Time are shipped the same business day, while orders placed later will be shipped the following business day.

- Free Shipping: Orders $70+ ship FREE! No code needed.

- Standard Shipping: $9 (orders under $ 70).

- Expedited Shipping: FREE on orders $70+.


 

Shipping to MEXICO

We are able to ship to Mexico because we have a dedicated warehouse there, but this service is only available for products from our 'US stock'.

- Free Shipping: Orders $70+ ship FREE!
- Standard Shipping: $9 (orders under $70).

Shipping time varies depending on the shipping method you choose:

  • Standard Shipping typically takes 3 to 7 business days to arrive.
  • Expedited Shipping delivers your order in 2 to 3 business days, so you'll get it much faster.

 

Important Information for All Orders

1. Multiple Addresses: Separate orders are required for different addresses.

2. Parcel Forwarding: We’re not responsible for lost/damaged packages handled by forwarding services.

3. Restricted Items: Items like hairspray or perfumes ship via ground (longer delivery).

4. Perfumes: Must choose expedited shipping or the order may be canceled.

5. Tracking: Tracking info is emailed within 1–2 business days.

 

Customs & Taxes

If your order is from our 'US stock', we will cover any related fees. However, for international shipments, it’s typically the recipient’s responsibility to handle any customs fees, taxes, or VAT. Please keep this in mind, especially when ordering items labeled 'Fresh from Korea,' as they may be subject to additional customs charges.


Shipping Restrictions

-Currently, we do not ship to:

  • MYANMAR
  • FRENCH POLYNESIA
  • ISRAEL
  • SPAIN
  • UKRAINE
  • KUWAIT

For questions, email love@kbeautyx.com.