We guarantee that all products available on our platform are sourced directly from authorized distributors of authentic Korean beauty brands. Our commitment to authenticity ensures that every purchase you make is genuine and of the highest quality.

All warranties are managed directly by the respective brands. However, KBX maintains a close relationship with our partner brands, ensuring prompt assistance in resolving any warranty-related issues.

Please reach out to us at love@kbeautyx.com.

Bulk Order
Bulk orders are placed specifically for each buyer and are offered at wholesale or discounted pricing. These orders are produced and shipped based on confirmed quantities, must clear customs, and are not stocked as general inventory. For these reasons, returns or refunds cannot be accepted once an order is confirmed and processed.

Bulk Orders Definition
Bulk orders refer to purchases made in large quantities, discounted volume pricing, or orders placed for commercial, resale, or wholesale purposes.
Bulk orders are treated as commercial transactions and are not eligible for return, refund, or chargeback once the order is confirmed.

Bulk Orders and Procurement:
Bulk orders are treated as procurement-based commercial transactions.
Once a bulk order is confirmed, products are procured and allocated specifically for that order, resulting in irreversible costs. For this reason, bulk orders are not eligible for cancellation, return, refund, or chargeback.

Final Sale & Discounted Items Policy

Discounted pricing is offered under special purchasing conditions and reflects reduced margins. As a result, discounted items are not eligible for returns, exchanges, or refunds, once an order has been confirmed. We encourage buyers to carefully review all product details, quantities, and pricing before placing an order. If you have any questions regarding discounted items prior to purchase, our team is happy to assist.

Discounted Items:
All discounted or promotional items are considered final sale.
Discounted items are not eligible for returns, refunds, exchanges, or chargebacks.